Who we are
The Drill Corporation
Our website address is: https://www.thedrill.co.
TL;DR
- We collect only what is needed to run the service.
- We do not sell or share your personal information with third parties.
- Your data stays private within your workflows.
- We may use aggregated, anonymized data to improve the product.
- You can contact us any time with privacy questions.
Who We Are
- This service is operated by The Drill, Inc. for the benefit of paying and free workflow users, whose data privacy expectations are the same, as outlined in this policy.
- If you have questions about privacy, contact us at privacy@thedrill.co.
- This service is intended for general business and organizational use. It is not intended for children under 13.
Information We Collect
We collect information that users choose to provide, including:
- Email addresses (required to interact with the service)
- Names, labels, and descriptions used in workflows
- Free-form text and uploaded files
- Information about people or processes included in workflows
We automatically collect basic technical information to operate, secure, and improve the service, such as:
- IP address
- Browser and device type
- Timestamps and usage logs
Public and Private Sharing
- Some information entered by users may be visible to other users within the same workflow, as part of normal use of the service.
- Workflows are not public and are not intended for public sharing.
Accounts and Sign-In
- Formal user accounts are not required to be a collaborator on a workflow, but all interactions are associated with an email address and/or phone number.
- We support third-party single sign-on (SSO) providers to make sign-in easier.
- Real names are not required.
How We Use Information
We use information to:
- Provide and operate the service
- Support collaboration within workflows
- Respond to support requests
- Improve features, reliability, and performance
Administrators and support staff may access user data only when needed for support, troubleshooting, or service operation.
Analytics and Cookies
We use cookies and similar technologies for:
- Essential site functionality
- Basic usage analytics
We do not currently use third-party analytics providers.
AI and Model Improvement
We may use aggregated and anonymized data to improve features and services.