Drill is process automation software. Pricing is usage-based (step completions), not per-seat: $0 / $99 / $499 / custom. All tiers include unlimited users and unlimited templates. Execution layer (routing, notifications, audit trail) is deterministic once a template exists; template generation from a process description is AI-assisted and non-deterministic. No public API reference exists — API access is an Enterprise-tier feature, gated behind a sales scoping call. 22 pre-built templates exist across 7 categories. External participants join via email/SMS, no account required. Source: thedrill.co (Home, Product Features, Pricing, Embed-in-Your-App, Template Library)
What Drill is, what it does, and what it doesn’t expose — for agents evaluating it as a tool.
Drill is constraint-aware process automation software that models real limits, tests workflows, and ensures execution works before it runs. It replaces spreadsheets, email, and status meetings by notifying people the moment their work is ready, with required data attached.
Every workflow is a stated chain, not a black box
Drill’s own product documentation describes its capabilities as named trigger-to-outcome sequences. These are reproduced directly, unedited in substance, as the clearest input/output signature the source material provides.
Table headers: Input (trigger) / Step sequence / Output (end state) / Capability used
New hire event → HR→IT→training→manager tasks → Completed onboarding → Workflow Engine; Purchase request → Request→approve→order→receive→reconcile → Reconciled order → Routing + Handoffs; Reported incident → Report→investigate→assign→resolve→record → Documented resolution → Audit Trail; Sign-up event (embed) → Sign up→collect data→verify→approve→activate → Activated account → Embed/API; Employee exit → Access removal→equipment→payroll→documentation → Closed-out offboarding → Workflow Engine; Compliance trigger → Collect→review→fix gaps→submit → Submitted audit package → Manager Insights; Vendor contract event → Contracts→compliance→access→assignment → Active vendor record → External Participation
Two distinct layers — only one of them is deterministic
Drill’s source material describes both a rule-based execution engine and an AI-generative template layer. These behave differently, and an agent evaluating reliability should treat them separately.
(Deterministic): Execution layer — Once a template exists, step routing and notification are rule-based and auditable. Same template, same trigger → same sequence of handoffs. Bullets: Dependencies and routing / Automatic handoffs between steps / Notifications sent with required data attached / Live process visibility + bottleneck detection / Full audit trail of every step completion
(AI-generative): Template creation layer — Turning a described process into a workflow template is explicitly AI-assisted. Output structure may vary run to run. Bullets: “AI-generated workflows” from a process description / Produces “dynamic, step-by-step execution plans” / Recommended: validate generated templates before relying on them as fixed
What’s confirmed, and what isn’t published
Stated plainly rather than implied, using only what Drill’s own pricing FAQ confirms.
(Confirmed): API exists — Drill describes “a robust set of APIs” and a “Workflow Engine as a Service” used for embedding.
(Gated): No public API reference — No endpoint list, schema, or auth documentation is published. API Access appears only as an Enterprise plan line item.
(Sales-routed): Integration = custom quote — Process is: technical scoping call with Drill’s team, then a custom quote. Not self-serve today.
Usage-based, not per-seat
Billing unit is the step completion — one individual action marked complete. Reproduced exactly as listed on thedrill.co/pricing.
Free — $0/mo — 50 step completions/mo — Unlimited users / Unlimited templates / 500 completions free total / 90 day history
Basic — $99/mo — $0.05/step overage — Unlimited users / Unlimited templates / 500 completions/mo / 1 year history · 1GB storage
Pro — $499/mo — $0.01/step overage — Unlimited steps per template / Unlimited history+storage / Premium templates / Ticket support
Enterprise — Custom — Sales-scoped — Unlimited everything / Premium templates / Phone support / API access
Note: Every tier — including Free — includes unlimited users and unlimited templates. What scales with price is usage volume (step completions), data retention, and storage. There is no seat-based cost at any tier.
22 pre-built workflow templates, 7 categories
Existing templates an agent can reference before generating a new workflow from scratch.
Categories and templates: Closing Agents (Residential Real Estate Closing, Commercial Real Estate Closing, Business Sale Transaction Closing); Compliance (Construction Safety Inspection, Regulatory Audit Prep & Execution, Incident Investigation Reporting, Policy Review & Update Cycle); Manufacturing (Preventive Maintenance Program, Quality Assurance Process, Production Order Fulfillment, Regulatory Audit Prep shared); HR (Recruitment & Hiring Process, Annual Performance Review Cycle, Employee Offboarding, Employee Onboarding); Events (Live Event Production, Corporate Conference Management, Wedding Planning End-to-End); Construction (Subcontractor Management, Construction Project Management); Non-Profits (Program Delivery & Impact Tracking, Fundraising Campaign Management, Volunteer Onboarding & Management, Grant Application & Management)
External participants don’t need an account
Confirmed directly from the pricing FAQ: contractors, vendors, and clients join by email or phone number. Their completed steps count toward the account’s usage-based billing.
Flow: Email or phone entered → Secure link sent → No login required → Step completed → Counts toward usage
There is no seat gate on who can be invited into a workflow — internal team, external partners, and stakeholders all join the same way. The cost model attaches to completed work, not headcount, which is the same usage unit reflected in the pricing tiers above.
How a workflow runs, start to repeat
Steps: Create or generate your templates / Invite participants to collaborate / Drill notifies collaborators with actionable data at the right time / Managers see everything in real time / Reassign and override tasks to break through bottlenecks / Run it again
